Who We Are

Since 2002, Innovative has continued to surpass the ever-evolving needs of our clients and to provide valuable business solutions within the Greater Philadelphia area.

Our passionate and dedicated team of experts, will guide your business into a position of increased strength and improved technological performance. We consistently achieve these results by offering reliable, cost-effective IT Support and Solutions to fit your company’s unique needs.

We believe that our continued success as an IT Service leader is attributed to anticipating and exceeding the expectations of our clients.

Formula for Success



  • Virtual CIO
  • Project Management
  • IT Roadmap
  • Budget
  • Training


  • Support
  • Security
  • Monitoring / Maintenance
  • Diverse Expertise
  • Vendor Liaison


  • Fixed Costs
  • Improved Efficiency
  • Extended Life-cycle
  • Minimal Down-time
  • Team of Resources


  • Issue Tracking
  • Reporting
  • Documentation
  • Policies
  • Compliance


Stewart Garzarelli

Founder / CEO

Stewart has over 23 years of experience in Corporate IT leadership, operations, and consulting. He is responsible for the strategic direction of the company as well as leading the senior management team in delivering our strategic vision. Stewart is passionate about driving innovation that delivers unparalleled business options, support, and value.

Michael Ratka

Technology Alignment Manager

With over 25 years of experience, Mike is responsible for client satisfaction and IT alignment. He uses this experience to help clients understand and plan around their organizational challenges, ensuring his teams deliver solutions that create real business advantage. The customer experience is critical for Mike, and he inspires commitment to Innovative’s high performance, client-focused ethic.

Clifton Hamilton

Chief Operations Officer

With over 16 years of experience in IT implementation, design, and architecture, Clifton is responsible for aligning client solutions with Innovative’s vision. His responsibilities include project management and directing the day-to-day operations of our technical team to deliver an unparalleled client experience. Clifton maintains a strong focus on motivation and personal development, and nurtures a strong work ethic amongst those he works with.

Silvana Gallagher

Finance Manager

With over 20 years of combined experience in Business Administration and Finance, Silvana oversees Innovative’s financials and provides account support to our clients’ regarding billing, payments, payment options, account details, reports, and account history. Silvana manages with a high standard and work ethic; she is extremely organized, reliable, effective, and takes great pride in maintaining accuracy to ensure a smooth financial partnership with our clients.

Anthony Sembello

Outside Sales Manager

With over 20 years of experience in developing and driving sales and marketing initiatives, Anthony specializes in forming strategic alliances, maintaining client relationships, and educating clients on technologies which add business value.

Suzie Boos

Inside Sales Manager

With over 15 years of experience in Inside Sales, Outbound Marketing, Technical Support, and Software Training, Suzie facilitates client requests for Hardware, Software, Subscriptions, and Services.  Suzie takes pride in providing an unparalleled level of customer satisfaction in every client interaction.


Chief Happiness Officer

With over 4 years of experience, Jamie is responsible for maintaining a safe, stress-free, and friendly work environment.


We are an Information Technology (IT) company based in Warminster, PA providing IT Solutions and Support to our customers located throughout southeastern Pennsylvania. Innovative IT Concepts, Inc. was founded in 2002 with the philosophy that support starts with understanding the client’s vision, and transforming it into a solution that is unique, intuitive, and cost effective.


As a software engineering firm, we rely heavily on our networks and systems to function. We also place some unique demands on equipment and the people that maintain it for us. Innovative IT Concepts has allowed us to focus on the activities that generate revenue and given us more flexibility and support than we could have ever afforded ourselves. Their team is responsive, helpful, and always willing to explain all the options every time there is an important IT related decision to make. As a small, high-tech business that prioritizes quality of service and excellence in execution, I cannot recommend Innovative IT Concepts’ Managed Services highly enough.
– Rightley M

Before we had Innovative IT Concepts, we were plagued with poor performance, integration that didn’t work, issues that just weren’t being permanently resolved, and every computer problem fell directly on my desk. Innovative IT Concepts took the time to understand our needs, explained the available options, and implemented within our budget even when additional problems arose. They worked directly with every employee to ensure a smooth transition, they provided training, and promptly responded to questions. Since day one, we have been totally impressed with the speed at which they respond and resolve reported issues; We’re just not used to this type of service. Having Innovative IT Concepts has also allowed me to step back from my inherited IT responsibilities and again focus on the job for which I was hired. We highly recommend Innovative IT Concepts.
– Linda S

From the very first meeting with Innovative IT Concepts, in 2005, we knew it would be a perfect partnership for The Nyman Group. Over the years, the relationship has grown to the extent that we see the techs as “family,” not just “those IT guys.” Innovative IT Concepts trouble-shoots and provides cost-effective solutions for all of the company’s IT needs. And, we have the peace of mind that when something happens, they’re there – day or night – to service our needs with efficiency and professionalism.
– Marilyn S. N

We were pleased to find Innovative IT Concepts, as referred, experienced, easy to meet with, straightforward, and honest. Likewise, we were surprised and happy to learn there were many ways to improve our existing systems. Innovative IT Concepts was very careful to work within our budget to improve our existing systems, while at the same time dramatically improving the performance of our computers and network.
Before we became associated with Innovative IT Concepts, we believed we had reached our maximum potential for growth, as had been indicated by our previous IT Company. However, thanks to the foresight, assistance, and dedication of Innovative IT Concepts, we have been able to continue our growth, even now during these challenging economic times.
– Earl J. S

Our consulting firm has used Innovative IT Concepts to service all IT needs since 2003. We’ve been continually impressed by the caliber of their staff’s knowledge & the comprehensive nature of their responses. Owner, Stu Garzarelli and his team continually adapt our solutions to meet our high client and in house management demands. Innovative IT Concepts excels delivering the adaptability and responsiveness of an in-house support staff with the cost effectiveness of an out-sourced IT solution. We would highly recommend Innovative IT Concepts.
– Brittany M

The Innovative IT Concepts team came through when the 911 went out that our server crashed and burned; we were back up and running within hours. Since then we’ve completed a total systems revamp with Innovative IT Concepts, on time and at a reasonable price.
– Len S