Is Your IT MSP a Cyber Security Guru?
Innovative IT Concepts extends beyond the typical IT services! Cyber threats are escalating daily and businesses are turning to their current IT provider for support but is your MSP equipped or a guru? Innovative IT Concepts has the technology toolkit and IT professionals who apply their security expertise across all businesses in order to yield bottom-line results!
Innovative IT Concepts Recommends Looking for These 5 “Soft Skills”
A Penchant for Consultative Thinking:
A true cyber security guru will look beyond the purely tactical level to see the big picture. A good cyber security MSP will ask a lot of questions in an effort to understand the potential damages of cyber attacks so the cost of thwarting them can be managed within budget.
An Aptitude for Research & Writing:
Businesses of all shapes and sizes across a variety of industries need to develop security plans that include end-user guidelines, incident response protocols and governance structures. Cyber security gurus know how to research, write and implement these plans. A good cyber security MSPs will work shoulder to shoulder with SMB leaders and their employees to discover and specify requirements – and then identify and document best practices that will fulfill those requirements.
A Talent for Teaching:
A true cyber security guru knows how to articulate and communicate dense, technical information in a way anyone in an organization can understand. Along with crafting policies, a good cyber security MSP can help educate your staff about safe technology habits and spread awareness of the risks of poor IT hygiene.
A Passion for Learning:
Because cyber crooks continually work to improve their craft, cyber security gurus know they always must keep their own knowledge up-to-date and their skills sharp. A good cyber security MSP will require continuing education for its support teams, covering the full circle of threats from outsider attacks like phishing to insider vulnerabilities.
A Gift for Collaboration:
A cyber security guru knows how to navigate challenging projects and difficult conversations with anyone in a client organization – from the head of the company to the teams working the front lines of the business. A good cyber security MSP will have an inclusive, patient, and open-minded attitude when handling multiple threats and incidents across teams and office locations.